Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following personal information:

Email address (when you sign up for our newsletter or create an account)
Name, shipping address, and contact details (when you place an order)
Order details related to your purchase

We only collect information that is necessary to operate our store and deliver your order.

How We Use Your Information

We use your information only for the following purposes:

To process and ship your orders
To communicate with you about your order
To send marketing or newsletter emails if you have opted in
To improve our website and customer experience

We do not sell, rent, or trade your personal information to third parties.

Newsletter Emails

If you subscribe to our newsletter, we will use your email address to send updates, promotions, or product information.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.\

Sharing Your Information

We may share your information only with trusted third parties that help us operate our store, such as:

Shipping and logistics providers
Website and e-commerce platforms
Email marketing services (for newsletters only)

These parties are only given the information they need to perform their services and are required to keep it confidential.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no online transmission is ever completely secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to your information
Request that we delete your information (where legally possible)

To make a request, please contact us using the details below.

Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic. You can disable cookies in your browser settings if you prefer.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: info@mossleepwear.com.au
Business name: MØS